Effective Date: 24/06/2024

Welcome to Focus Cup, your
trusted source for premium functional mushroom blend coffee. We respect your
privacy and are committed to protecting your personal information. This Privacy
Policy outlines how we collect, use, disclose, and safeguard your information
when you visit our website https://focuscupcoffee.com/. Please read this
Privacy Policy carefully. If you do not agree with the terms of this Privacy
Policy, please do not access the site.

 

1. Information We Collect

Personal Information:

Name

Email address

Phone number

Shipping address

Billing address

Payment information (through
secure third-party payment processors)

 

Non-Personal Information:

Browser type

Operating system

IP address

Device information

Usage data (pages visited, time
spent, and other analytical data)

 

2. How We Collect Information

We collect information in the
following ways:

 

Directly from You: When you make
a purchase, sign up for our newsletter, fill out a form, or contact us
directly.

Automatically: When you navigate
through our website. Information collected automatically may include usage
details, IP addresses, and information collected through cookies and other
tracking technologies.

3. Use of Your Information

We use your information for
various purposes, including:

Processing and fulfilling your
orders

Providing customer support

Sending you updates, newsletters,
and promotional materials

Improving our website and
products

Conducting market research and
analysis

Complying with legal obligations

 

4. Disclosure of Your
Information

We may share your information in
the following circumstances:

With Service Providers: We may
share your information with third-party service providers who perform services
on our behalf, such as payment processing, shipping, and marketing.

For Legal Purposes: We may
disclose your information to comply with legal obligations, protect our rights,
or respond to legal process.

Business Transfers: In the event
of a merger, acquisition, or sale of all or a portion of our assets, your
information may be transferred as part of that transaction.

5. Data Security

We use administrative, technical,
and physical security measures to protect your personal information. While we
strive to protect your personal information, we cannot guarantee its absolute
security.

 

6. Your Rights and Choices

You have the following rights
regarding your personal information under the India Information Technology Act,
2000, and other applicable laws:

 

Access and Update: You can access
and update your personal information by logging into your account on our
website.

Opt-Out: You can opt-out of
receiving promotional communications from us by following the unsubscribe link
in the emails.

Withdrawal of Consent: You can
withdraw your consent for the collection and processing of your personal
information at any time, subject to legal and contractual restrictions. To
withdraw consent, please contact us at info@focuscupcoffee.com.

Cookies: You can set your browser
to refuse all or some browser cookies or to alert you when cookies are being
sent. If you disable or refuse cookies, please note that some parts of this
website may become inaccessible or not function properly.

7. Retention of Your Information

We retain your personal
information for as long as necessary to fulfill the purposes for which it was
collected, including to comply with legal, accounting, or reporting
requirements.

 

8. Third-Party Links

Our website may contain links to
third-party websites. We do not control and are not responsible for the privacy
practices of these third-party websites. We encourage you to review the privacy
policies of those websites.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy
from time to time. We will notify you of any changes by posting the new Privacy
Policy on this page. You are advised to review this Privacy Policy periodically
for any changes.

 

10. Contact Us

If you have any questions about
this Privacy Policy, please contact us at:

Email: info@focuscupcoffee.com

Phone: 7019449267

Address: Bangalore

Thank you for choosing Focus Cup.
We value your trust and are committed to protecting your privacy.

 

This Privacy Policy complies with
applicable laws in India, including the Information Technology Act, 2000, and
the rules thereunder.

Welcome to Focus Cup, an Indian functional mushroom blend
coffee brand. By accessing or using our website (the "https://focuscupcoffee.com/"),
you agree to comply with and be bound by the following Terms and Conditions.
Please review them carefully. If you do not agree to these terms, you should
not use this Site.

 

1. Acceptance of Terms

By using this Site, you agree to these Terms and Conditions.
Focus Cup reserves the right to change these Terms and Conditions at any time
without notice. Your continued use of the Site following any changes
constitutes your acceptance of the new Terms and Conditions.

 

2. Use of Site

You agree to use this Site for lawful purposes only. You may
not use the Site to engage in any activity that could harm Focus Cup or other
users. Any unauthorized use of the Site may result in termination of your
access to the Site.

 

3. Privacy Policy

Focus Cup respects your privacy and is committed to
protecting your personal data. Our Privacy Policy, which complies with the
Information Technology (Reasonable Security Practices and Procedures and
Sensitive Personal Data or Information) Rules, 2011 under the Information
Technology Act, 2000, explains how we collect, use, and protect your
information. By using the Site, you consent to the processing of your
information as described in the Privacy Policy.

 

4. Intellectual Property

All content on this Site, including text, graphics, logos,
images, and software, is the property of Focus Cup or its content suppliers and
is protected by Indian and international intellectual property laws. You may
not reproduce, distribute, or create derivative works from any content on the
Site without express written permission from Focus Cup.

 

5. Product Descriptions

Focus Cup strives to ensure that the product descriptions on
the Site are accurate. However, we do not warrant that the descriptions are
complete, reliable, current, or error-free. If a product offered by Focus Cup
is not as described, your sole remedy is to return it in unused condition.

 

6. Pricing and Availability

All prices listed on the Site are in Indian Rupees (INR) and
are subject to change without notice. Focus Cup reserves the right to modify or
discontinue products at any time without prior notice. We will not be liable to
you or any third party for any modification, price change, suspension, or
discontinuance of any product.

 

7. Orders and Payment

By placing an order on the Site, you represent that you are
of legal age to form a binding contract and are not a person barred from
receiving services under the laws of India. Focus Cup reserves the right to
refuse or cancel any order at our discretion. Payment for products can be made
through the methods provided on the Site.

 

8. Shipping and Delivery

Focus Cup will ship products to the address provided by you.
Shipping times and costs will vary depending on the destination and shipping
method selected. Focus Cup is not responsible for any delays in delivery caused
by the shipping carrier or customs processes.

 

9. Returns and Refunds

If you are not satisfied with your purchase, you may return
it within 30 days of receipt for a refund or exchange, subject to our Return
Policy. The product must be unused and in its original packaging. Shipping
costs for returns will be borne by the customer.

 

10. Limitation of Liability

Focus Cup shall not be liable for any direct, indirect,
incidental, special, or consequential damages resulting from the use or the
inability to use the Site or products purchased through the Site. This includes
but is not limited to damages for loss of profits, use, data, or other
intangible losses.

 

11. Indemnification

You agree to indemnify, defend, and hold harmless Focus Cup,
its affiliates, and their respective officers, directors, employees, and agents
from any claims, liabilities, damages, and expenses (including legal fees)
arising out of your use of the Site or breach of these Terms and Conditions.

 

12. Governing Law

These Terms and Conditions shall be governed by and
construed in accordance with the laws of India, without regard to its conflict
of law principles. Any disputes arising out of or in connection with these
Terms and Conditions shall be subject to the exclusive jurisdiction of the
courts of India.

 

13. Contact Information

If you have any questions or concerns about these Terms and
Conditions, please contact us at:

 

Focus Cup

Bangalore

https://focuscupcoffee.com/

7019449267

By using the Focus Cup Site, you acknowledge that you have
read, understood, and agree to be bound by these Terms and Conditions.

Welcome to Focus Cup, an Indian functional
mushroom blend coffee brand. This Shipping and Cancellation Policy outlines the
terms and conditions regarding the shipping of products and order
cancellations. Please read this policy carefully before making a purchase.

 

1. Shipping Policy

 

1.1 Shipping Locations

Focus Cup ships products within India. At
this time, we do not offer international shipping.

 

1.2 Shipping Charges

Shipping charges will be calculated based
on the destination and the weight of the order. These charges will be displayed
at checkout before you confirm your order.

 

1.3 Shipping Methods and Delivery Time

We offer standard and expedited shipping
options. Delivery times are estimated as follows:

 

Standard Shipping: 5-7 business days

Expedited Shipping: 2-4 business days

Please note that delivery times are
estimates and may vary due to factors beyond our control, such as weather
conditions, carrier delays, and holidays.

 

1.4 Order Processing Time

Orders are processed within 1-2 business
days after receipt of payment. Orders placed on weekends or public holidays
will be processed on the next business day.

 

1.5 Tracking Your Order

Once your order is shipped, you will
receive an email with a tracking number and a link to track your shipment. You
can also track your order status through your Focus Cup account on our website.

 

1.6 Delivery Issues

If you experience any issues with your
delivery, such as a delayed or missing package, please contact our customer
service team at info@focuscupcoffee.com or 7019449267. We will work with the
carrier to resolve the issue as quickly as possible.

 

2. Cancellation Policy

 

2.1 Order Cancellation by Customer

You may cancel your order before it is
shipped. To cancel an order, please contact us immediately at info@focuscupcoffee.com
or 7019449267. If the order has already been shipped, it cannot be
cancelled, and you will need to follow our return policy once you receive the
order.

In case of a successful cancellation before
shipping, a full refund will be processed to your original payment method
within 7-10 business days.

 

2.2 Order Cancellation by Focus Cup

Focus Cup reserves the right to cancel
orders for any reason, including but not limited to:

Products being out of stock

Inaccuracies or errors in product or
pricing information

Suspected fraudulent activity

If we cancel your order, you will be
notified via email, and a full refund will be processed to your original
payment method within 7-10 business days.

 

2.3 Return and Refund Policy

If you are not satisfied with your
purchase, you may return it within 30 days of receipt for a refund or exchange,
subject to our Return Policy. The product must be unused and in its original
packaging. Shipping costs for returns will be borne by the customer.

 

3. Contact Information

If you have any questions or concerns about
our Shipping and Cancellation Policy, please contact us at:

Bangalore

https://focuscupcoffee.com/

7019449267

 

By placing an order with Focus Cup, you
acknowledge that you have read, understood, and agree to be bound by this
Shipping and Cancellation Policy.

Welcome to Focus Cup, an Indian functional mushroom blend
coffee brand. Here, we have compiled a list of frequently asked questions to
help you better understand our products and services. If you have any other
questions, please feel free to contact us.

 

1. What is Focus Cup?

Focus Cup is a premium coffee brand that blends high-quality
coffee with functional mushrooms known for their health benefits. Our blends
are designed to enhance focus, energy, and overall well-being.

 

2. What are functional mushrooms?

Functional mushrooms are varieties of mushrooms that offer
health benefits beyond basic nutrition. They are known for their adaptogenic
properties and can help support immunity, cognitive function, and stress
relief. Examples include Lion’s Mane, Reishi, and Chaga.

 

3. How do I prepare Focus Cup coffee?

Preparing Focus Cup coffee is simple. Add one scoop (or one
sachet) of the blend to hot water, stir well, and enjoy. You can also add milk,
sweeteners, or other flavorings to suit your taste.

 

4. Is Focus Cup coffee safe to drink every day?

Yes, Focus Cup coffee is formulated with safe, natural
ingredients that can be consumed daily. However, if you have any medical
conditions or are taking medications, we recommend consulting with your
healthcare provider before adding any new supplement to your routine.

 

5. What are the benefits of drinking Focus Cup coffee?

Focus Cup coffee combines the stimulating effects of
caffeine with the health benefits of functional mushrooms. Benefits may include
improved focus and concentration, increased energy, enhanced immune function,
and reduced stress.

 

6. Are there any side effects?

Focus Cup coffee is made with natural ingredients and is
generally well-tolerated. However, some individuals may experience mild
digestive discomfort or allergic reactions to certain mushrooms. If you
experience any adverse effects, discontinue use and consult your healthcare
provider.

 

7. How should I store my Focus Cup coffee?

Store your Focus Cup coffee in a cool, dry place away from
direct sunlight. Ensure the container is tightly sealed to maintain freshness
and potency.

 

8. Do you offer subscriptions?

Yes, we offer subscription plans for regular deliveries of
Focus Cup coffee. Subscribers enjoy a discount on each order and the
convenience of automatic deliveries. You can manage your subscription
preferences through your account on our website.

 

9. What is your return policy?

If you are not satisfied with your purchase, you may return
it within 30 days of receipt for a refund or exchange. The product must be
unused and in its original packaging. Please refer to our Return Policy for
more details.

 

10. How can I track my order?

Once your order is shipped, you will receive an email with a
tracking number and a link to track your shipment. You can also track your
order status through your Focus Cup account on our website.

 

11. What payment methods do you accept?

We accept various payment methods, including credit/debit
cards, net banking, UPI, and popular digital wallets.

 

12. Can I cancel my order?

Yes, you can cancel your order before it is shipped by
contacting our customer service team. If the order has already been shipped, it
cannot be cancelled, but you can return it once received. Please refer to our
Shipping and Cancellation Policy for more details.

 

13. How do I contact customer service?

You can contact our customer service team via email at
[Email Address] or by phone at [Phone Number]. We are here to assist you with
any questions or concerns you may have.

 

14. Do you offer any discounts or promotions?

Yes, we regularly offer discounts and promotions. Sign up
for our newsletter or follow us on social media to stay updated on the latest
deals and offers.

 

15. Where can I buy Focus Cup coffee?

Focus Cup coffee is available for purchase exclusively on
our website. Visit our online store to browse our products and place an order.

 

If you have any other questions or need further assistance,
please don't hesitate to contact us. Thank you for choosing Focus Cup!